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Deborah
We have recently purchased a 3 seater Tara leather recliner sofa and a 2 seater Tara leather sofa. Within hours of sitting on the 3 seater sofa the leather stretched and sagged away from the padding on the seating and the back padding has collapsed. We have had an inspector round who says this is normal. Even though the 2 seater doesn't show the same signs of sagging. As we are extremely unhappy with this outcome Furniture Village offered another inspector visit but this time we would have to pay 50% towards it. We'd say that is throwing good money after bad. So beware!! We are now contacting Trading Standards as the 3 seater sofa was bought unseen. Our house is pet and child free and we are average sized people. The new sofa looks worse in the first couple of months than the 17 year old leather sofa it replaced.
7 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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