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Anonymous
Im leaving this review for furniture village anonymously as im still in dispute with them and would give zero stars if i could. Bought bedroom furniture which was delivered last year and the wardrobes are appalling , since then we have had replacements following a tech appointment. Guess what? yes they’re still appalling, in fact worse than before. Have asked for a refund of the entire order but they’re sending another tech out to look at the wardrobes. FV use a supplier in the Cotswolds (Corndell) who are refusing to refund. Is it just me or does that seem weird that a FV customer service manager said i should get a refund but they have to get Corndells permission to refund. Convinced that if i buy something from John lewis and its faulty they refund then chase the supplier. take my advice, steer clear of this company at all costs... BTW they’re now ignoring my emails
6 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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