Absolutely awful aftercare. I purchased leathers recliners paid over £2500. At point of sale I was told that the sofa are genuine 100% leather. within the first year the sofa started peeling away in various places. I contacted the aftercare team and they sent someone to fix the area and to seal. When I was speaking to the aftercare team I asked about the sofa being 100% leather I was reassured it is. Then again the sofa started peeling in other areas. Again aftercare team sent someone out to check this time I refused again lacquer being painted and sealed as this is unacctecable. They have now told me that this is not 100% leather and the best they can do is give £900 credit note and they take this sofa back. Or they’ll give me £250 and keep the sofa. I’m absolutely fuming that after three years of going and forth they have now admitted that the sofa isn’t 100% leather and what they are offering I can’t even even buy another leather recliner for £900. I’m now going to be contacting the furniture ombudsman.