Don't ever buy anything with a moving part from Furniture Village. Their repair service is complete and utter rubbish. My brother and I bought a very expensive chair for our 93 year-old dad who has to keep his leg raised when sitting down. we thought that an electric chair would be ideal. It broke down in December, only a few weeks after buying it, and they still haven't fixed it! They actually phoned our 91 year-old mother at 8 o'clock one night to get her to authorise them to order the new motor! It's under warranty - they should order it! Their technician/repair man should carry them in his van! There are only a couple of moving parts that could fail! At last, we heard from a third party that a technician was going in today to fix it. It turns out it's the same person who went originally to diagnose the fault and he still hasn't got the right new part(s) in his van! Absolutely appalling customer service..................*************