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Anonymous
bought 2 leather settees in june 2017, rang furniture village in march 2018 as one of the cushions is sagging. engineer came out and said it was not structural so received letter from furniture village stating that cushions sagging is not covered by warranty. it's due to ware and tear. doesn't say much for the padding in the cushions as there are only two 70 year olds sitting on these settees, none of us are overweight, we rotate the settees monthly, we have no grandchildren jumping on them, so can only assume whatever padding is in the cushions is poor quality. would never buy from furniture village again.
6 years ago
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