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Ex Furniture Village Customer.
Bought a Cupola corner suite, admitted it was 4 years ago, but the covering on the underside of the sofas has literally disintegrated/degraded. It has just crumbled without anyone or anything touching it. (Furniture Village call this covering a dust cover) They don't want to know, saying they can't help because it is out of warranty. But surely a 2k + piece of furniture should last at least 10 years, if not longer. Would never buy from them again.
6 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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Alice, Customer Support

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