I had my 2 new sofas delivered today. They arrived precisely within the time frame detailed at the point of ordering. They contacted us a week before to advise of the delivery date. We told them we’d be out that afternoon, and so they accommodated our requirements with a 2hr delivery window 8-10. They rang at 8am to advise the delivery drivers would be with me in 20mins. The delivery men (Richard and Guy) were very friendly, and professional. My sofa was assembled very swiftly and a full explanation of the controls etc was afforded. They were very careful and considerate of both my home (putting up protective padding on the door surrounds), and my toddler who was eager to help!! The sofas arrived in perfect condition. I can see there are a lot of unhappy customers that have left their reviews but I’m pleased to report I’m not one of them! Thanks Furniture Village Norwich.