I was about to place an large order and quickly asked via online chat why is the discount code they sent me not working. The customer service lady was so rude, telling me I am already getting a great price for a great furniture what more I want. Well, I want great customer service. I dont know why they sent me a £25 discount if I join the newsletter, which then I can not use. I did not proceed with my order, I am going to buy my furniture somewhere else where they do offer me a discount, the customer service is polite and the delivery charge is less than £49.