Ordered a footstool on the 7th October last year and was advised that it was a 11 week wait. On the 23rd of December we rang to see if the stool was in and were told it had come into the warehouse on 17th December. Six phone calls and numerous promises from manager to get the footstool from the warehouse into the store so that we could collect it we cancelled the order on 5th January,with the manager promising to have it in the following Tuesday. Come on Furniture Village your warehouse is only in M K!!! How hard is it to put the stool on one of the numerous deliveries you have to the store each week. Absolute rubbish service!!! The one star rating given for the polite service given by the 1st salesman who took the original order.