Warning Everybody. I am having a nightmare with Furniture Village's after care. I am now reading reviews and seeing that lots of others are having the same issue. They are great when you are in the store, however their attention to detail and after care is terrible. I was over charged and sent the wrong size sofa. I had to fight for ages to get the sofa taken back. I am still trying to get the sofa and over charges taken off my fiance, no one will take responsibility, I am worried this is going to black list my name. My bed I brought from them broke after one month. They are refusing to take any responsibility. I am going round and round in circles. The customer care team refuse to put me on to a manger. Can anyone offer advice on where to go next, I am thinking small claims? I am shocked at the treatment I have received and would not wish this on anyone. I have ordered items from Wayfair and DFS, fantastic! Please read their reviews before ordering anything from them, shocking, there are many people left in the same boat as me looking at the reviews left.