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Anonymous
I am very disappointed with Furniture Village. I ordered a mirror back in November and it said guaranteed Xmas delivery. I hadn't heard anything so was ringing Customer Services all the time to see why. I then received an email on 22nd Dec to say there had been a delay and the mirror would be delivered from 25th Jan 2019. I rang Customer Services that day and was told they were expecting the mirror at the depot and would be in touch on Monday 28th January to arrange delivery. I didn't hear anything yet again so I rang on the 29th January and was told there was a problem and it was not in the depot. After all the trouble I was having I decided to cancel my order. I was so annoyed and frustrated. Whatever you do, don't purchase anything from Furniture Village!!! No wonder these Companies are going out of business if that's the way they treat their customers. They take your money and have no intention of delivering when they say they will. AVOID!!!
5 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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