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TRACEY
Shades sofa 13months old and the… Shades sofa 13months old and the leather is peeling, emailed FV and they sent CASTELAN out who said it wasn't a manufacturing fault. The letter said it was caused by " bodily oils" .I don't sit on the sofa without clothes so I don't know how they can say that, paid over £1600 for a sofa I expected to last longer than 13 months! My last sofa I had over 12 years and lasted through 2 children eating, being sick, jumping etc. FV have now told me to get in touch with the furniture ombudsman, I will never buy from these ever again. ANY ONE ELSE IN A SIMILAR SITUATION ?
5 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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