We went to FV Purley way couple of days ago and advised we had made our choice on Alessia Leather 3 and 2 seaters reclining sofa. We were greeted by Natasha Sales Adviser who was very friendly and took us on a display model to feel the sofa.
My hubby came back to begin the purchase then the same lady greeted him and started adding extras like the warranty and cover in case of accidental damage etc... She then said the choice of the color depended on the quality and thickness of the leather and if we wanted the dark chocolate one, the quality of the leather was not as good, however we could pay £200 for each sofas which was more than the one advertised on their website. He could not get a sample booklet as they do not give it to customer to view and feel. She was quite pushy and was suggesting he'd choose a highly priced sofa with what she insisted had a thicker leather skin than the one of our choice. Is this the way they do their business to sell? We are now wondering if we should buy from this store now.
5 years ago
Furniture Village has a
1.3
average rating
from
1,025
reviews
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