If you purchase anything from this store you’d better hope that nothing goes wrong with it because they won’t want to know. We bought a pair of what we were advised as a top of range power recliner sofas in the Natuzzi range. We paid an extra £225 for the Guardsman super elite cover for the power recliners. The sofas were over £5000 in the sale. Within an hour of delivery one of the recliners broke, this was repaired approximately a month later. Had the same fault on the sofa again in October 2018 where the recliner takes itself to furtherst recline and won’t go back. I phoned Guardsman on 9th October and have made countless calls, emailed Furniture Village and ombudsman and still FIVE months later they haven’t fixed it. I am told the part is in there warehouse where it’s been since 14th February!! Disgraceful service all round, don’t be fooled into thinking you are buying quality from them or to get good customer service.