I do not usually write reviews but I visited this reviews site soon after (yes, after!) placing our very first order with Furniture Village. We had placed our order online, after visiting the Ipswich Furniture Village, where we saw a lovely dining table set on offer. It was a late night purchase -- we have just moved into a new home with a toddler and our general exhaustion (and a couple of glasses of wine) meant that we did not do our usual due diligence of reading reviews prior to ordering. The following day, on reading the reviews here, both my wife and I were horrified and even contemplated cancelling our order immediately, but as we really liked the dining table set, we decided to "risk" it. Needless to say (from our 5 star rating) that we are extremely happy that we did not cancel our order. The after sales experience in our case was brilliant. We were contacted a few days after placing our order to arrange the delivery (the set we choose was marked for 14 days delivery). We agreed for the first available delivery slot and just 10 days after placing the order, we have our lovely dining table set delivered and installed in our dining room. The delivery personnel, who had driven down from Cambridge, were prompt, efficient and very pleasant -- I would go so far as to say it was a pleasure to deal with them. All in all, we have had an outstanding experience with Furniture Village.