We paid over £4,500 for a corner sofa in January 2019 (in cash which was maybe a mistake). When we were sold the sofa the salesman told us it was best leather, hard wearing all the way from Italy. As we have young grandchildren we thought it would be the ideal sofa. How wrong were we!!!!! The sofa was delivered 4 weeks ago. Both my husband and I work and do not sit on the sofa all night long. However, sagging has already started. Went back to FV to check if their display sofa did the same. It didn't. We spoke to the mgr and he told us to smooth the leather and tuck it to the back of the sofa each night................we paid £4,500 to do that!!!!!! mmmmmm I think not!!!!! The mgr told us that a technician from the manufacturer would come to see us to see if it was a manufacture fault. We received a phone call today from FV (and guess what) - it isn't a manufacture fault and FV can't do anything else (apparently). We'll see about that. Small Claims court here we come. We're fuming, we're due to retire and thought the sofa would last a long time. Our last leather sofa (not from FV and not expensive) lasted over 15 years. There was nothing wrong with it so we gave it our daughter. The only reason for a new sofa was that we were refurbishing the house.