Paid for two sofas £4000 given 4 different dates for delivery. Called given another different day for delivery, was told we are lying we were never given the date change again, lucky for me the conversation is recorded. they have breached the agreement speak over customers and lie constantly to said customers. I paid for the sofas on my credit card so thankfully covered to be refunded back. My advise is always pay for goods on your credit card it gives you better protection. Don’t use this company they are very polite in taking your order but once you step foot out of the building your treated with no respect. Cameron from the Birstall store you don’t have the first clue of customer service let alone consumer rights.