Within 3mths, the leather has puddled on the chaise seating cushion to the point where you can literally pick the leather up with your hand. It looks extremely unsightly as the 2 other seat cushions don't share the same issue. 3 pics attached showing how extreme one of the seats are compared to the other 2. We advised FV of this and a technician was sent out to inspect the sofa. His report stated the cushions, frame and springs were all in good order and the puddling leather was natural. Today, FV rang me to say there's nothing wrong with the sofa and to 'dress' the leather every time we sit up from it by flattening out all of the sagging to make it look presentable. Not what you'd expect from a £2k investment within 3mths. The puddling/stretched leather and the need to regularly dress it was NEVER spoken of when we were in the showroom purchasing the sofa. Avoid this style of sofa unless you want i to look 3yrs old within 3mths. FV have fobbed us off and said it's natural wear and tear.