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Paul Haworth
Ordered a table and 6 chairs from them back in September. Was promised delivery week commencing 25th. This week past and heard nothing from them. Tried ringing multiple times and calls just go to voicemail. The after sale service is so poor, they just fight for the sale and anything after that they couldn’t care less. Still waiting for a delivery date, only god know when this will be and what date we will actually be given. Company makes false promises. We have sold our existing furniture 2 weeks ago to make room for our new furniture. It seems we will be eating Christmas dinner off our laps this year. We have had no offer of compensation for the extreme poor service and am totally disappointed with this company and we haven’t even got our furniture yet. Seriously thinking of cancelling our order as we have lost all confidence that this company gives you what they promise
4 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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Alice, Customer Support

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