For 6 months I have been waiting for replacement baseboards that were damaged by the fitters. Emails are completely ignored and no return phone calls. Today however new baseboards were delivered but are not correct size and still do not fit correctly. Fitters tried to tell me it was because our bedroom carpet is too thick. So you can only have an ottoman bed with baseboards if you have a hardwood floor - sure. So 6 months down the line and still no nearer. Back to today and delivery - one of the delivery men asked to use the toilet and as we were upstairs (baseboards being for a bed) I directed him to the upstairs bathroom. When he came out I asked him to go back and wash his hands. He looked at me and said why - why - firstly my house do not use facilities in other people's homes then spread germs around. SECONDLY CORONA VIRUS - today is 18 March 2020. The man said what did it matter they were ready to leave - I said you have to walk through my home and out the front door and I will not know what you have touched. He was not pleased. These men are going into people's homes and maybe even elderly people's homes and if he cannot wash his hands after going to the toilet who knows what germs he is spreading in different houses in relation to the corona virus. I will never ever shop at Furniture Village again - try Pendle Mill is you live in that area or Shackletons (worth driving to).