If I could give the Hull, St Andrew's Quay branch zero I would. Nothing but issues since the minute we walked in. We witnessed one salesperson bully another one and reduce her to tears. We have just been in now to cancel part of our order due to COVID our house sale has fallen through and we have been refused a refund on our deposit despite the sales manager Jason telling us on ordering we could cancel and get our money back at any given time. We have not signed into a credit agreement and dont want to cancel the entire order, however some of the furniture is no longer required. We have no where for it go. Best yet the sofas arent even at the warehouse yet! No sympathy, lack of understand and clearly money orientated, forget the people side of business. Shambles!! Dont use this place.