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Mrs Imm Bezzina
I have been buying my home furniture ever since they open in Abingdon. Never ever have any problem with them. After sales service is fantastic and the staff are always very helpful and go out of their way to help. Very honest about their furniture. I recently saw a dresser unit on Facebook on a sale and I rang their FV store in Stevenage. Darren, the guy who dealt with me was very honest enough to tell me that there is a damage in the unit. He took the photograph and SMS me and to me, it was very easily repairable, nothing major and very honest about delivery problem and advised me it’s better for us to hire a van which I did and a good friend agreed to drive me there and back. As I have been their customer for years, I trusted them and bought the furniture, paid the full price of £905.00 via my mobile phone and collected it two days ago. Despite we were almost 3 hours late on our initial time scheduled for 10.30 am, the staff were extremely helpful even though with staff shortage especially during this Covid 19 pandemic. When I reached home, I was so gob smacked with the lovely unit for the price I paid for. As furniture designer and manufacturer in the past, I do know what quality and design is and to be honest, I couldn’t produced this cabinet and sold it for just £905. Initially it’s worth £2,945 and it was on a sale for half price but because of the damage and the distance I have to travel and hire a van, and as a loyal customer, I managed to negotiate a very good deal. I am a very happy bunny and I couldn’t thank The Furniture village enough for this beautiful elegant quality and a huge sized modern kitchen dresser unit. I bought an Italian designer brand Calligaris height and size adjustable glass dining table from them years back and the plastic glider had deteriorated after 5 or 6 years due to wear and tear, but they sort it out for me and the manufacturer replaced it with no problem free of charge even after 5 years or so. I can’t ever complain about Furniture Village or their Italian supplier Calligaris at all. Will always buy from Furniture Village as well as the Calligaris designer brand. I am very satisfied with both. Trust me, I used to design and manufacture for Prestigious company such as Harrods in London and I know what I am talking about.
4 years ago
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Furniture Village has a 1.3 average rating from 1,025 reviews

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