We placed a order for a olive tree last Sunday 28th June and according to the website it says it was dispatched Monday 29th June 2020, we paid extra for delivery so we would get it quicker and its now Friday 3rd July and still nothing. On the website it says it was dispatched by Dpd and we did not receive any tracking information, we emailed them asking about tracking but then told it was DX Express not Dpd. We should of had a tracking email sent to us the same day but nothing we was advised the tracking would be sent later that day but nothing. We have called both couriers and both told me have nothing for our address also the sender needs to give you the tracking number that was given when parcel was sent. We can not contact them just goes onto a record message asking you to email them but when you do you don't get any reply. My advice is DO NOT USE THIS COMPANY YOU WILL BE LET DOWN.