If I could give less stars I would.
First of all my delivery was in two parts which is not a problem it was on the first delivery the box was so damaged, open no delivery note no indication what plant was, the plant was not to bad but had been really over pruned but it was ok, my second delivery was much better but not both the plants were what was expected or what was discribed, especially the blue magnolia it looked like a stick stuck in a pot, the pruning was awful as the top had been snapped of also and the plant was not even 2 foot tall all the little buds the had attempted to grow were brown and dead only one small shoot was growing but half dead barring in mind this plant was £25 on a half price offer, I am sure no one in their right mind would accept this especially if they had paid full price, the plant was green on doing a bark test but this is not the point the plant was in very poor condition and not as healthy as it should of been considering the company. The last plant was very weedy and not what I expected but was health and should grow ok but was still very small considering the price they ask for them.
I contacted the support team and although they were lovely they didn’t seem to understand that this plant was not worth the money they were asking for it and totally disregarded that the top had been snapped of and told me as long as it was alive it would flourish not that the condition was poor or that it was not what was discribed. Very disappointed and urge people not to order from this company if they can help it as they only seem interested in the money and not the health of thier stock and how it is handled and delivered to the unaware paying customers. There are other sites which are not as big but supply better quality for far less even up to over half the amount of money this company changes for the very same plants.
3 years ago
Gardening Express has a
1.2
average rating
from
1,702
reviews
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