Placed an order over 4 weeks ago, nothing delivered, no communication. Have tried the webchat a few times and just get told my order is being processed over and over again. Asked to cancel the order which is not permitted as being "processed" which it clearly is not! Just be honest with your customers and give realistic delivery times to manage customer expectations! Whilst all this is happening get constant offer emails - if you can not manage the sales you already have why the constant sales drive? Perhaps handle the backlog of outstanding orders instead!
3 years ago
Gardening Express has a
1.2
average rating
from
1,702
reviews
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