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Tamsin Collier
DO NOT buy from Gardening Express. They are labelling plants incorrectly and taking consumers for a ride. I purchased some English Munstead Lavender 12 in total. They arrived, and were planted whilst I was away. On return I realised quickly they were not the correct lavender but Lavender Ardeche Blue (the supppier label still in the pot that is printed Lavender Ardeche Blue). The only way to contact them is via a chat service. I spoke to Suzanna who was totally rude and denied that these were the incorrect plant. She was insistent that they were right, even though the label in the pot clearly had ‘Ardeche Lavender’ on the ticket, they had been labelled by Gardening Express as ‘Munstead Lavender’ either by mistake or in an attempt to con people? I sent lots of photographs with links to both plant so they could see the difference and photos of the plant I had received where you can clearly see it isn’t Munstead Lavender. I was abruptly told that if I wasn’t happy then to send the plants back - but at my cost?! It’s totally unreasonable and illegal what they are doing. I am shocked and cross to have been treated with such rudeness!
3 years ago
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Gardening Express  has a 1.2 average rating from 1,702 reviews

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