Where to start. Order no. 601040644 Having spent over £50 on plants that I expected to be towards the end of the season as they were 'sale items', I'm seriously shocked. I've received one Lavender that looks healthy. Firstly, I don't have any problem with receiving individual deliveries, but unsure why this has to be the case with sale items! The echinacea were a mass of roots with no discernible evidence of a plant albeit some rotting debris and twigs. The helenium, what I could find within the package, were a needle in a haystack. Found some rotting bits. Worst of the delivery. The iris has some signs of life and I've planted those. They did not come as a rhizome, but rather roots with some evidence of life and I want to give them a chance of such. Tiny little things...finger's are crossed. Courier message today said they couldn't deliver, yet I was in and no-one called. They're coming tomorrow with the dahlias, so cannot comment on their condition. Not holding my breath for a good outcome. OWNER: CHRISTOPHER BONNETT STOCK CONTROLLER: ANDY TOWNS Would they like to respond to this Review? Or anyone else? The pictures draw you in with hope of a beautiful garden...albeit in my case at bargain basement prices 🤔 They are promising the dream and delivering a nightmare. Shame on them and the people who are making monies off the back of this inferior enterprise. Are the Trading Standards aware of their malpractices? I shall endeavour to find the answer with them. I'm unsure if their practice of making it almost impossible to deal with a Customer Service interface via telephone is legal. Nor their practice of making the Buyer responsible at their own cost to return items. GE ask for photographs, but how can this be provided in a reasonable timescale if they have no means of contact other than 'chat'. Needless to say, I only saw the 'Reviews' when I tried to establish how to get in touch with GE. Disappointing experience, which I do not intend repeating 😞 I cannot strengthen my review with photographic evidence as I am sure you know what soil and roots look like. Rotting bits too.