I bought a collection of fruit trees and one of them died after just one season. As every plant description page has a logo stating '5 Year Guarantee If any plants should fail to establish within 5 years we will replace them free of charge, provided they have been looked after correctly.' and the special deals page has a banner on the top stating '5 Year Guarantee On all hardy plants'. I thought I'd be covered but I wasn't , even though the description page for this collection had the 5 year guarantee logo. turns out when you find the small print page 'We therefore guarantee all hardy nursery stock (Product codes prefixed with the single letters T, P, B or S, and double letters FT) for FIVE YEARS. As far as I can see not many items have these prefixes . Avoid.