Just had the worst online experience with a company called GARDENINGEXPRESS. The eneacheas I purchased from them have been eaten by a big they delivered to my home in Cheltenham. I also had the same plants delivered to a friend Huddersfield. The same thing happened, the plants got eaten. The only way to can complain is on a chat line. I spent 2 hours yesterday and no one responded and an hour today. I sent photo graphs and they responded by saying they could see nothing detrimental to the plants. They then asked me to dig up the plants and return them. That’s when I blew my top. My advice is never do business with GARDENINGEXPRESS. £50 down the drain!!