Gardening Express is an absolutely appalling company. I paid £199.99 for a mature magnolia tree on 30th May and the money was taken from my bank account on 1st June. When I ordered the tree the website gave a 3-5 day delivery time but the tree wasn’t delivered until 21st June and was in a terrible condition. Gardening Express agreed that the tree was damaged in transit but are refusing to give me a refund unless I return the tree at my own cost. I have explained to them that they are contravening the Consumer Rights Act 2015 but they just don’t care. I shall be reporting them to Trading Standards and applying to the Small Claims Court to recover my cost. Gardening Express I would avoid them at all costs, please read all the online reviews before you buy
3 years ago
Gardening Express has a
1.2
average rating
from
1,702
reviews
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