Delivery very late. Both roses on their last legs and since died despite my using rootgrow and feeding them. Multiple attempts to complain, online 'chat' managed by robot with messages that do not help at all, wait for a human between 1 and 2 hours and they cancel the chat almost immediately. I emailed them, they ignored it, no response 10 days later. I left comments on their FB page, they deleted them and changed all their posts to share only. I sent 2 separate messages via messenger, both ignored. I started a complaint using resolver. So far I have had 3 automatic replies, all standard stock answers and all identical. I've left negative review on Trustpilot, where their only positive reviews are 'invited' which means 'bought'. In a nutshell; they are crooks, they are scamming people. They put lovely photos on their website but they bear no relation to the plants you will receive. They send dead plants and then ignore you, making it impossible to complain to a human being. Don't waste your money buying from this company, pay a little more and buy from a reputable company where you are likely to actually receive the live plants you ordered. Despite my saying they did not respond to my query for more than a week, in fact they have still not responded at all!! TERRIBLE COMPANY, NO CUSTOMER SUPPORT. AVOID!!!