July 2021 - My first order with Gardening Express I ordered 16 plants and when they arrived they were dreadful The plants are old plants pass their best with brown tips to the leaves, only a few flowers across all 16 plants and lots of dead flower heads - they are nothing like the description – “Supplied in approx 9cm pots covered in buds and blooms in season”. Their online reply suggested I "water the plants thoroughly (they were not dry – but I have done) and plant them out somewhere with adequate shelter and they should perk up with no problem". Also said "It is sometimes the case that plants turn up slightly dried out and with superficial damage, but this is a risk of sending plants through the post, as you can imagine I'm sure". This had got nothing to do with posting them - these are old plants that have been left to dry out in the past and should not have been supplied to a customer. They were all crammed into one box using 8 plastic carrier bags in total - not very environmentally friendly.