Succulent plants arrived badly damaged, some were dripping wet some were bone dry. So badly packed they were upended in the box, squashed and leaking ‘sap’. These really were in a sad state. There is no contact details on their website, only contact is via an on-line bot and over 2 hr wait. Who in their right mind is going to sit waiting over 2 hrs for a response. If you close the page you lose your spot in the queue, quite pathetic non-existent customer service. I also received an Acer from Gardening Express 3 days ago, allegedly 3 yrs old. It is so small and spindly I doubt it has any root growth and certainly is not a garden ready shrub. It was on ‘special offer’ at £18 but not worth £8. So pleased I didn’t pay the full £35. The website stated 3-5 days delivery but more like 3-5 weeks. They say their hardy plants have a 5 year warranty - good luck to anyone trying to claim it. The plants sold by Gardening Express are inferior to those offered by other on-line growers and I would advice anyone looking for plants to avoid GE at all costs. Go to your local garden centre or another on-line company but check their reviews first. I should have done due diligence before parting with my money.