Got a mixed bag of plants when I ordered two small cyclamens, a miniature Christmas tree, and two poinsettias - prices seemed to be reasonable and the photos and descriptions on the website were glowing. Unfortunately, due to shipping constraints at the moment, they arrived slightly late, but within the time I needed them (Christmas) so this was not too much of an issue. However, when they arrived all of the plants were significantly undersized, the cyclamens were non-flowering, the poinsettias had signs of fungal infection with some frost scorching, and the top third of the miniature Christmas tree was withered, brown, and shrunken. I was a little disappointed but was hopeful that customer service would resolve the issue. I was asked to provide detailed photos (which I did), they then said that they were "glad to see that my plants had arrived safely and in good condition". I was then informed that if I still had issues I could return my plants with no promise of replacement or refund; to be assessed in person at my expense. If you do choose to buy from Gardening Express, please be cautious - you will likely not receive a refund regardless of the quality of your plants, and that their online descriptions may be totally inaccurate. (though from other reviews I seem to be lucky to have received the plants I ordered) So, if you are self-isolating and want some fancy plants to cheer up your Christmas, look elsewhere. Merry Christmas.