Buy From Gardening Express at your Own Risk. Gardening Express do not publish a phone number and they make contact as difficult as they can when you eventually work out their deliberately difficult "Chat". When a complaint is raised, in this case regarding two very substandard Oak leaf Hydrangea plants they require a photo. Then having got the photo which should tell them all they need to know they then ask you to return the useless things in the box that of course you have destroyed getting the plants out. They then state that they do not collect and that return carriage is at the expense of the customer. Remember that they already have the photo proving the plants are sub standard. At this stage they give a disclaimer that photos are of mature plants, not resembling the plants you are spending £30 a pop on or anything like it. In this case these were leggy, spindly things with a bit of growth on top which will never mature to a good looking plant being completely bare at the bottom which is apparant in the photo. Gardening Express are not above sending out rubbish and are deliberately non cooperative, making it virtually impossible to get recompense for something that should if the company was half way reputable not happen. I had the same experience last year with four trees that were very disappointing but I didn't complain, finding it just too difficult and thinking they might survive but they didn't of course. So this is not a one off, this is habitual misrepresentation. Not at all surprising that Gardening Express has way more seriously negative reviews here than positive. their bad reputation is well earned and Customer service is ZERO.