I wish I had checked the reviews first. I bought a magnolia tree for a gift. 3 months later it is still ‘resting’ according to the replies I got from them. Not a leaf or bud in sight. Not the gift I imagined I was giving. It arrived well packaged but dormant. It was bare rooted so I planted it in a huge planter with lovely flowers around the bottom. The flowers thrived and it remained bare. Trying to communicate with the company through their ‘chat facility’ is difficult as they take so long to respond that you go do other things. I was sent a form to complete and return with the dead tree! How easy is it to package a tree? Unfortunately I have a huge garden that I am in the process of renovating but I will not be wasting my money on this site.