Avoid! Variable quality plants arrived late and most of the plants were damaged. The tips of straggly osteospermums crushed in packaging, flower heads of agapanthus having lost numerous flowers and seed heads, two stalks broken and two plant pots cracked by the force of whatever had happened reaching me. I ended up with one agapanthus plant with a number of shoots, if some just stalk head tips, and a second with one surviving shoot. I can't use either the osteospermums or agapanthus for what I have in mind, but will have to put them in a less visible spot, nurse and hope they are recover next year. The customer support was dire. No apology for the delay in delivery, which was more than stated (including busy periods), and told "These are alive and healthy and we would expect them to flourish in their new environment". But what do I do meantime whilst the plants recover? That's when the shutters came down and discussion ended with restating and restating. There seemed no recognition or acknowledgement - a bit like the Little Britain sketch, "computer says no". I won't be shopping with this company again. I'd not been completely happy on previous occasions, the variable quality, poor packing, but this experience has convinced me to go elsewhere in future. The prices are on the high side for online, delivery cost ditto, quality variable, and if anything goes wrong, customer service.....computer says no!