If I could give less than 1 star I would We ordered some marigolds I believe 30 at least half arrived dead. We also ordered some mini conifers due to poor packaging the tops that create the lovely pointed look was snapped off. I notified the company and they refused to replace or refund just kept asking for more and more photos when the first ones were very clear and transparent. I have no choice to report this company to Trading standards as luckily in the Uk businesses are duty bound to comply with rules and regulations to enable a company to trade. I felt it was important to leave this review for other potential customers and at least that gives you transparency to decide to buy from this company or not.