DO NOT ORDER FROM THIS COMPANY! I ordered a Large Acer tree that had been grafted to form a willow shape. I didn’t expect it to look like the fully nature version illustrated on their website but they showed some younger trees that would resemble the 4yr old tree I was purchasing. When it arrived it had 3 twigs on it, I was massively disappointed. It took customer service (and I use that term very loosely) a week to respond after I’d chased them. There’s no phone number so you can’t actually rationalise the situation with anybody. I was told the tree would grow, but I’d paid a premium for a mature tree so that’s besides the point. Don’t waste your time and money dealing with this company. I honestly don’t know how there still allowed to trade!