Horrid and stressful experience battered and dead plants delivered. No response to (date stamped) pictures of the problem just repetitive emails raising “ tickets “. Unfortunately I only discovered after ordering, that this company was bad before the virus impacted businesses and is now using this as an excuse to take its customer services to a complete low. Like others, I WILL be going to the small claims court, it’s now no longer about the value of the goods but the principle of not being ripped off. They will have to pay court costs when I win (which trust me I will ) as I have substantial evidence of their failings and a determination to stop them treating other people as a useful “ cash cow” at a time of crisis. I will also be contacting the newspapers which took their adverts and be alerting them to Gardening Express tactics. E McKie