Ordered 23rd April and money taken immediately. Every other plant supplier I used delivers in 5 days. So after 10th May days with no drlivery tried to find out what was up. Told them to deliver or refund. Tried on their Facebook page, and by raising a ticket on their website, but they never bothered replying. So I ordered same plant from another nursery, came in five days, a very healthy plant well boxed to protect it, and costing £5 less. Then on 19th sent ticket to Gardening Express website, if they did not deliver by 21st to cancel and refund. Plant finally dispatched on 22nd and turned up on 23rd as I was filling in a chargeback claim, in a crushed flimsy box. The plant was much smaller than the one I bought elsewhere. So now in bin. Don't buy from these people, they don't ship stuff properly protected, my plant was small, they take your money right away but don't ship for ages, and they never communicate.