AVOID!!!! Placed an order, said it would normally be 3-5 working days but may extend to 10 and in very exceptional circs 15. Money was taken then got an email to say 4 weeks delay but I see from other customers this has extended to almost 2 months. When they changed the delivery terms they should have given the customer a choice of a refund but they refused even though my order was not processed they said I had to cancel in 24 hrs or I couldn't. Still my order has not been touched and they won't let me cancel and give me a refund. They take your money, take orders when they know they can't process them, and then don't delivery for weeks. My first message got answered by a cut and paste bot and my second one has been ignored for 10 days so far. I want a refund, I don't want their plants half way though the summer! Greedy company, very bad practice to not offer refunds when they are at fault. DO NOT USE
4 years ago
Gardening Express has a
1.2
average rating
from
1,702
reviews
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