Login
Start Free Trial Are you a business?? Click Here
Jo Treby
I have had a very bad experience with Gardening Express. Bunch of robbers hiding behind COVID19 to explain their delays in delivery. I ordered plants from them on 3 May 2020 and they eventually came yesterday 10 June 2020. It would have been expedient of them to state on their website that they were experiencing extremely long delays on delivery and that the customer may wish to shop elsewhere. However they did not do that they just took my money and after a couple of weeks I began to get automated emails from them with no means of replying. In fact it stated that the email address was not manned due to COVID19. I did eventually managed to get a reply from them after raising one of their so called tickets. Automated response with a little apology. I asked for a refund and surprise surprise the next communication I got from them was to say the plants had been shipped. I checked with the carrier and they had not collected the plants. I was gracious and gave them another couple of days. Eventually the carrier company delivered them. Not the carriers fault. The packaging was not damaged when they arrived. However on opening them only the larger of the 10 plants was intact. The other smaller plants were squashed into a small box on top of each other. Many pieces of the plants had broken off and several are dying with brown and black dead parts. Also a white filament is all over some of the plants. No idea what it is but it does not look healthy. Don't buy from this company you have been warned.
4 years ago
Read Gardening Express  Reviews
Gardening Express  has a 1.2 average rating from 1,702 reviews
Related Photos & Videos

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial