Horrendous customer service followed by abysmal quality plants. Begrudgingly having to put one star. A nearly £400 order which has left me extremely disappointed and frustrated with some plants that look as though they’ve been purposely dehydrated and packaged with zero care. Not to mention I’m extremely out of pocket considering what this amount would have got me elsewhere. Avoid at all costs. Any positive reviews that can be found online I assume must be written by the ‘extra staff that were being train in order to respond to tickets raised of the website’ because they’re certainly not responding to the majority of their customers. Interesting that the website links through to their Facebook page which appears to offer comments of hope, however majority of comments (negative no doubt) seem to have been disabled as shown in the photo. The best bit, after waiting since the 12th of April I’ve only received half and as there’s been no way to cancel order post 24 hours after ordering...I’m waiting in great anticipation for the remainder...not