I don't feel quite as negative as others about Gardening Express as the plants they have sent me have been received packaged well and in good condition, better than many at garden centres during Covid 19, and have flourished but...... They sent me a wrong plant, I wasn't prepared to go to the trouble of returning what they sent me under the present circumstances so I kept it but it was cheaper than the one I'd ordered. I then tried to check my orders in my account and couldn't access it, it wasn't accepting my password. I've tried to change my password dozens of times but never receive an email from them to allow me to do so. They send me charming responses to my queries apologising and telling me how to try and sort it out but I've given up and will cancel my contact with them. This company is missing a trick, like the curate's egg it's good in parts but not good enough for me to stay with them. What a pity.