I ordered three ceanothus and they arrived weeks late I was disgusted how dead they were upon arrival.I sent photographs of them and they replied that I should have put them in the ground with a feed! Which I would of done straight away if they were worthy of this and plus the fact I had only just received them! I wasted £29 on twigs I have sent numerous emails since and have had no reply I wish I had read the reviews from this company but I naively put my trust in them especially them stating a guarantee with them I never had to make a complaint regarding plants before and I have been gardening for45 years now so I am pretty accomplished regarding plants. Would like to take this further as I can I'll afford to loose this money I have never also wrote a bad review about anything before I am so angry!! Please do not order from this company!!!!