2 out of 4 plants I ordered were dreadful. One almost dead and the other a twig . Both should have been in 2-3 litre pots indicating well established plants but mine arrived in pots less than half a litre. Customer services non apologetic and patronising and in bold font told me my plants were healthy etc despite sending them photos as requested and advised pot sizes vary ! No refund, (which I am entitled to) until I can return the plants which will be god knows when due to current travel restrictions due to Corona. What a waste of my pension money. Do not use this company is my advice. It appears that they do not take on board the other complaints in order to improve their service.