American Express is based on lies. It didn't start off that way, but today it's just awful. I travel often, and everywhere I land there is a reason why I can use their lounges. Everything from, you need a reservation to you need to walk a mile further because we have no affiliation with the other lounges. Then, you need a priority pass, which I should have, because I have 2 Platinum cards and a Delta Platinum card, but at Changi Airport, there is no such place. So, I go to the website to find another. We'll, non of the 10 places on the American Express are good for any of the cards that I have, we only have 8 cards. What's in your wallet. Bank of America, Merrill Lynch, and American Express are all one big company and each of them are practically worthless, especially in the customer service. Never get a point card either, they are only worth .001 in US Dollars. Don't bother calling customer, they are "standing behind themselves" actual quote. Department of commerce should tske them down. Point made. #suck