Awful experience with Animal friends our dog got diagnosed with cancer of unknown origin on 31/12/18. New year of same policy started 2nd Jan and because I did not claim they will not cover as they have excluded cancer due to us claiming March 2018 for breast cancer. The customer service advisor was rude and took no sympathy when I explained my dog has only 2 weeks left to live. I cannot understand the reason for having a monthly premium to give you peace of mind when they will find anything to get out of paying up. Dont bother signing up with them its a con.