I was looking for car insurance to drive my mums car with a black box to keep monthly payments down. Followed all the steps and questions, got my policy up and running. I wasn’t told I could drive from that day, I presumed I could drive after black box was fitted, this took 14 days. When installed I was told by fitter, you will be able to log in and record your journeys, I had problems logging in and when eventually I got on the dashboard, every journey in the car was tracked, even my mums, this is not what we wanted. Via live chat as they don’t have a contact number, we were trying to get help regarding the black box, after 2 hours we get told, if your mum has insurance elsewhere, which she’s does, obviously as I only wanted insurance to drive it, my policy is not valid. I have paid 2 months upfront and now I will have to pay a further £78 to cancel and have no insurance!! I am so upset as I gave all information and followed the steps genuinely. Please be careful when filling in the forms and pick a company with a contact number.